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1

They charged me for a full 4 wheel alignment to adjust ONLY the frontend on a truck. Besides that the while looking through the service window my tech was eating his breakfast and checking his phone and piddling with other cars before adjusting literally 2 bolts on my car and saying that'll be $130!!!!. Literally sat and watched this all happen I kid you not. There's tons of other mechanics in town so stay away from this one. Service: Wheel alignment

Please be advised a proper alignment requires all 4 wheels. Depending how bad a alignment is out of spec determines how long it actually takes. The good thing is that your suspension kit was installed correctly and didn't need much adjustment. But the alignment charge is a flat fee regardless if it takes us 20 minutes or 3 hrs.

- JCA Auto Service & Sales
5

Thank You

- JCA Auto Service & Sales
5

Alex and his guys are very honest, helpful and so easy to talk to. I would recommend them to anyone. They do great work!

Many thanks for your kind words, they are extremely appreciated. We strive to offer exemplary service, we learn to grow from your communication be it bad or good. Thank You!

- JCA Auto Service & Sales
5

The guys at JCA always take good care of me. Very happy with the service.

Many thanks for your kind words! They are greatly appreciated. Your candidness for good or bad is welcomed as only with your feedback does it help us learn how to better serve you.

- JCA Auto Service & Sales
3

Was recommended to this shop. I had a appointment for 9 in the morning but at 4 they still hadn't checked my car. Had to rush and pick up my car at 6 and had to miss a very important meeting. They also quoted me $80 for a check up but when I went to pick up my car it was $120. Not to mention repair fees of almost $950 . The prices they charge for the pieces were 400 and 100 when it's only 80 and 25 for the pieces I need

Thank you for your review. I'm sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to our attention. Please give us a call at 803-732-9760

- JCA Auto Service & Sales
3

Drive my truck in and towed it out. Wanted timing done but they needed touched it. I paid for 2 test drives. If they couldn't do the job, they should have saved me my time and money! Wont use or recommend!!

Your experience is disheartening to how we prefer to operate, but we appreciate your time and feedback and strive to learn from you. Thank You

- JCA Auto Service & Sales
5

Thank you!

- JCA Auto Service & Sales
5

Thank you!

- JCA Auto Service & Sales
5

Alex and his staff does it right

Hi, Just wanted to check in and hope you and yours are doing well in health and spirit.

- JCA Auto Service & Sales
5

Perfect

Thank you!!

- JCA Auto Service & Sales
JCA Auto Service & Sales is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call JCA Auto Service & Sales (803) 732-9760 if you have any issues in accessing any area of our website.