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Avoid this place at all cost! Yesterday we were told by JCA that our ball joint on our 2004 Honda Pilot was broken and needed to be fixed at the cost of $1500! That sounded like way too much money for a repair of a broken ball joint to me so I pressed the owner to describe why the cost was so high. He explained to me that even though only one of my ball joints was broken, that he would like to replace them both for "good measure" and also replace the controller arms that connect to them, and a bunch of other things that were not broken with my car. I asked the owner of JCA if there was anything wrong with anything other than that one ball joint, he told me "no" but still tried to convince me to fix things that we're not broken on my car. My gut feeling was that he was trying to rip me off. So, I went back to JCA and asked for my car back, at which point he charged $55 bucks for the diagnostic, to my surprise! When I got my car back, I took it to Irmo Tires and Automotive. Irmo Tires looked at the ball joints and told me flat out that they did not need to be replaced! That the car was just fine. Irmo tires told me that the noise I was hearing, which is why I took my car to JCA in the first place, was being caused by something completely different. So, now you all know. This establishment will take advantage of your lack of car knowledge. BTW I'm going back into JCA today to demand my $55 diagnostic fee back that I was charged for, especialy for it being completely erroneous! Update: JCA Auto did actually refund the $55 that I was charged for the "diagnostic fee", but only after I went there and asked for it back. STAY AWAY FROM THIS PLACE!

Thank you for sharing your concern Vicat Mauricio, JCA Auto Service took responsibility of your particular case and the money for the service given was returned to you. We are glad to know that this misunderstanding was resolved over the phone with you. Thank you for choosing us and We will be working hard on providing an excellent experience to you on your next visit.

- JCA Auto Service & Sales
5

Alex is a wonderful mechanic, always does his best to give us a good deal and make sure we’re up to date with information regarding vehicles!

Naomi thanks so much for the wonderful review. We are so happy to know that you are content with the service we offer. Thank you for the trust you put on us! :)

- JCA Auto Service & Sales
5

JCA has done all the work on my GMC since I found them about a year ago. They are honest, dependable and have an amazing set of staff. I would recommend them to anyone!

Hello Corinne! we highly appreciate your good review. It's great to have your business and your trust and our staff works hard to offer you a better experience in every interaction. Thank you for choosing us! The Team at J.C.A.

- JCA Auto Service & Sales
5

I would highly recommend JCA for your automotive service needs. They are honest, friendly and reliable. I have used them twice for service and they did not disappoint!

Thank you for your review Russell, we highly appreciate every time a customer recommend us. We are looking forward to our next interaction. Thank you for your trust and your business. The Team at JCA.

- JCA Auto Service & Sales
5

I brought my car here for the first time a couple of months ago. That were professional, honest and straightforward. I appreciated the thoughtful customer service. I will definitely be using them exclusively in the future.

It was really nice having you at JCA. We are glad to know about your good experience with us. We are working every day to improve our service for you and every single customer. Thank you for choosing us and for giving us your trust.

- JCA Auto Service & Sales
5

The customer service is amazing! I brought my truck in for standard service and was in and out before I knew it. Outstanding job by all the staff from front to back and at a reasonable cost.

Brandon, thank you for the great review! the team at JCA works hard to give you an even better experience every time you come visit us. Thank you for your trust and for your business. The team at JCA.

- JCA Auto Service & Sales
5

JCA customer service is outstanding. They told me exactly what was wrong with my car and took really good care of it (they even called me some days after that, just to check on my car performance). The waiting area is really nice and you have free snacks and drinks. Highly recommend this business if you're looking for good attention and fair prices.

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